Because the IT industry has developed with hardware manufacturers and software houses running largely in parallel and relatively few organisations are equally expert in both fields, networks and other systems can often be prone to conflicts or mismatches between the hardware components and the programmes supposed to be running on them.

When systems fail and substantial investments go awry, all too often the customer is left in the middle as the component manufacturers and software suppliers argue over which is responsible for the fault and putting it right. Without the technical expertise or recourse to a 'one stop' supplier of the system, customers are left at a disadvantage - as well as trying to carry on trading without a functional network or IT infrastructure.

Cambridge Computer Support provides a consultancy service to enable clients to resolve these and other network related disputes at an early stage. We also provide comprehensive reports for clients to use when making insurance claims. If you have a problem such as this, contact us to discuss how we might help.